1. Firstly, you have to give a call to our customer support regarding the return of the product.
2. We will arrange a reverse pickup for your order
3. Our support team would review the tracking details and revert back within 48hrs.
You can cancel the order within 24hrs from the time when the order was placed. Even before dispatching cash on delivery orders our executive will call you for order confirmation.
Generally, all refunds are initiated within 8 working days. The refund process is done once the product is delivered back to us.
1. NEFT Transfer: For NEFT transfer you have to provide NEFT details so that refund will be initiated
Return and exchange option is not available for international orders. But in case, if the product is delivered in a damaged condition then will arrange a new shipment in good condition or else amount will be refunded.
There is two payment mode available at Anuradha Art Jewellery:
Cash on delivery: You can make the payment to delivery boy at the time of product delivery
Online Payment: You can pay online using Credit card/ Debit card/ Net banking/ Cash cards
There are two payment mode available for international orders:
Payment through Credit Card: You can pay online using credit cards
Paypal: You can make payment through paypal
In India, estimated delivery time is 4-5 working days. Rarely shipment gets delayed due to festive holidays.
Free shipping is available for order amount above Rs. 300. And if your order amount is below Rs. 300, then shipping will be charged as Rs. 50/-
On International order free shipping is available for order amount above $80. And if your order amount is below 80 USD, then standard shipping of $15 will be applied.
Shopping with Anuradha Art Jewellery is easy.
Follow the below steps to place an order:
1. Add products to cart or hit buy now button
2. From cart page click on place order
3. Login with mobile otp
4. Choose or add the delivery address
5. Use a preferred payment type & confirm the order
There are two payment options available:
Cash On Delivery
Yes, free shipping is available for order amount above Rs. 300. And if your order amount is below Rs. 300, then shipping will be charged as Rs. 50/-
In India, approx. delivery time is 4-5 working days. Rarely shipment gets delayed due to festive holidays.
You can check the status of your order by going on order history page in my account section. Once your order gets shipped you will receive the tracking link detail via sms and email.
Sorry, as per logistic policy, a shipment can’t be opened before delivery is accepted. But after accepting the shipment, get in touch with our support team in case of any concern.
On rare occasions, shipment gets delayed. Please check your mail inbox and messages for updates. Even you can contact our support team and take the updates of your order.
Yes, will make sure that delivery will re-attempted on next working day. The courier person will call you before shipment delivery and as per your convenience, you can fix the time of delivery.
You will receive the order confirmation call from our support team. Also, you will get the message and email regarding order confirmation.